Taking Notes

cause i'll forget

If I Was a Liberal Speech Writer

The Trump win still has me reeling.

And on top of that I’ve spent this week watching Democrats seek to appease Donald Trumps voters and Donald Trump himself.

I don’t think i can overstate what an enormous mistake this is. These people who wish to be seen as leaders are abandoning any and all concern for the trust and well being of the marginalized peoples who they depend on to be elected and who are forced to depend on them to defend their rights. The people who show up to vote for them in 90+% range like Black women. This is not surprising, Democrats love to abandon and take for granted their most reliable voters, but it’s deplorable none the less.

I’ve had enough conversations about if Democrats are being strategic or are simply capitulating that I would like to propose a framing for the Democrats, who can’t bring themselves to call Trump voters the bigots they are, too at least make the case for not cooperating and seeking some base level of accountability.

Generic Democrat Approaches The Lectern

I’d like to talk about cooperation and accountability today.

I don’t think the majority of Trumps voters set out to do harm.

Some definitely did and we need to be conscious of them & mindful of the people they seek to harm, but I don’t believe that is the majority.

What I do think the majority did was respond to a changing world by trying to put things back how they were. A man said he could make it how it was and they said “that sounds good”.

I think there are two critical takeaways from that:

First, that man is lying to you.

He cannot and will not make things how they were. He seeks only to empower himself and will betray your trust.

And second, putting things back how they were is a dangerous idea for many, many people. For these people, these fellow Americans, equality is only recently a viable idea. In many ways, the equality they have found isn’t durable. Their place in our society is conditional on good behavior, not the inherent right it’s meant to be.

Enabling a man like Donald Trump, cooperating with him in any way, presents a very real, even life threatening danger to these people. These people that are our friends, our families, our communities.

We need to be mindful of everyone’s struggles, but when making policies and choosing leaders we need to resist asking the marginalized peoples we share this country with to shoulder more than their fair share.

App Camp for Girls’ Seattle Camp

The first time I heard about App Camp I sent Jean an email asking if I could help with anything, however small. Even if it was just sweeping up after the camp. They never did take me up on the offer to sweep up, but this week they gave Sound Off a chance to do something not so small.

Sound Off is sponsoring a team at App Camp for Girls’ Seattle Camp. Unlike our usual rounds, this is something we’re sponsoring out of our operating budget, because it was time sensitive and an important cause to us.

App Camp for Girls is a truly special organization. Social pressure for young women to give up on STEM fields starts to take hold around middle school and App Camp makes a deliberate effort to get out ahead of that. The campers spend a week with adult women in tech who show them some real possibilities for themselves and their friends as developers, designers & testers. They get to build a real app they can put on their real phones. It’s an invaluable experience and one I’m proud to support.

App Camp Seattle still needs one team sponsor by this Friday. I’d love to see someone from #teamSoundOff step up to fill that gap!

If you’re interested get in touch with Kristina from App Camp.

Sound Off

This month I started a new thing with my friend Jeff.

It’s called Sound Off.

We sat down as a couple of white cis hetero dudes to explore what it would mean to help make working in tech a better place. How to contribute without being gatekeepers or trying to be in charge. We took a lot of inspiration from existing projects and asked for help.

Our organizing principle is that we’re not qualified to be the ones deciding what should be done, but we are qualified to draw attention to all the good work already going on. We can use our voices and ask our community to join us in finding funding for them.

I think we can help good people do good work and I’m excited about it.

Check out our first campaign to help fund live captioning and ASL interpreters at AlterConf.

At the Risk of Jon Ronsoning

I’m not much for telling other people when or how to be mad. This person said this, that person said that, none of it to me. Not my bag.


There’s something worth saying about the hubbub on the tubes this week.

I don’t think the details of the disagreement are that important, but more the dynamics of what happened after.

There’s speculation that Bielefeld is being disingenuous about her identity. She might be, but I have no of way of knowing this, and it doesn’t matter.

What I do know, is that the pile on is very much about someone who is perceived to be a woman with an audience and a contrarian position, and a whole mess of people who won’t stand for that. The tone and scale of the blowback would have been fundamentally different for someone that people believed had “earned” their audience. And a lot of men have a very hard time believing any woman can ever earn an audience.

Some people have taken the time to point out there are real problems here. Some have not, and I find myself thinking less of them for it.

It is possible in the coming days and weeks that we’ll learn more and our attention will turn away from sexist backlash, but I hope we all remember this part next time we’re wondering why women writing about tech need to be very cautious about having an opinion or being heard by too many people.

Update: Arment was dealing with a family issue. Criticism of his silence retracted and I hope for the best with what must be a difficult time for them.

Free Advice

So let’s say you’re a company that’s seen a little criticism lately.

Let’s say you’re asked to comment on that criticism.

Let’s say you don’t think you did anything wrong and you’re being portrayed in an unfair light.

Something I think you should consider doing, is not defending yourself. Don’t present your side of the story. Don’t try to explain why that’s not representative of your culture. Don’t tell people how hard you’re working on whatever.

Just tell people that you’re going to investigate, that you’re going to do what you can to correct the situation, and that you’re going to make sure this isn’t a systemic issue.

Here’s a free template :)

Hi [Reporter],

Thanks for bringing this to our attention. Please give [subject of story] my contact info [appropriate phone number and email address for an actual adult person at your company empowered to handle this situation]. We’ll be sure to get to the bottom of this, correct what we find as best we’re able, and find out if this is part of a broader issue that we need work on. We’ll do our best to be transparent about how this turns out and our progress as we make it.

Thanks, [Actual adult at your company]

And then, ya know, do that stuff.

Radio Dysentery

Everybody has a podcast these days, but way way back, in the before times, me and some of my friends got together and recorded a show that was ostensibly about sharing odd ball music we liked.

It was called Radio Dysentery.

Mostly it was just weirdos being weird.

My favorite episode is our fake This American Life about food poisoning:

13 - This American Dysentery

Here are the first few episodes (which are more representative of what the show was usually like):

1 - Man Grappling

2 - The Revenge

3 - Return to the Fold

4 - Jesus Overslept

Also, here’s some Perfect Strangers 9/11 fan fic

What I Get Paid

I think pay equity is a topic worth talking about and today Shanley published a great piece on it:

How Much Do You Get Paid?

I’m going to try to take a first step towards participating in this conversation and publish a short work history with salaries and how I negotiated for them and other random thoughts.

This subject is really interesting to me and while I’m not sure when, it’s something I’m hoping to write more about than just a list of numbers.

I’m hopeful that my friends in this community will try to find their own way to participate. I think we can make progress just by being willing to talk about it.

Update: Worthwhile post from Red Light Politics that talks about the problems with sharing salaries as an approach to dealing with the pay gap How to rebrand feminism and get women fired in the process

In the Muck

I think anyone who has done a decent amount of contracting has had a few (or a bunch of) toxic clients.

By toxic I mean a client who is behaviorally or institutionally self-destructive in a way that makes doing what they hired you to do nearly impossible.

For the most part learning how to handle these situations is about identifying clients that are dysfunctional and toxic before you engage and simply passing on the gig and then doing a good job communicating with the client after you’re in the door.

If you’re keeping your eyes open for it and you’re good with the human side of client services, toxic clients are unusual.

But, shit happens, you miss the signs ahead of time, you get gigantic check blindness*, and you’re in it now. You’re a month from shipping, there’s six months of work to do, the design is changing again, there are 4 managers on the client side all fighting each other over what this should be, some of them will be fired soon, but who knows which ones and you have too keep them all happy until that happens. You’re made mostly out of tears at this point and you’re not sure what to do.

*clients with ridiculously deep pockets often become toxic thanks to their willingness to pay people to just shut up and do what they’re told

Making Things That Make People's Lives Better

Freshly back from WWDC I have a lot of thoughts rattling around about my profession and what the point is. Here’s one.

Apple debuted something of a mission statement in the form of a video in this years keynote.

Designed by Apple in California

I think the most important line in that piece for me was “Until every idea we touch enhances each life it touches.” On it’s face, it’s all kinds of saccharine, but really, it’s the right idea. It’s the right goal.

It didn’t make the keynote, but this point is made even more effectively in a video released after the keynote

Making a difference. One app at a time.

and with a very similar video that did make last years keynote

WWDC 2012 (Starts at about 7:30)

Not every app needs to make you spring a leak, but we should all be striving to solve real problems. Solving real problems is about empathy. It’s about understanding what people who aren’t you struggle with. That understanding won’t just make you a better designer or engineer, it’ll make you better at life.

I’m not saying don’t ever build frivolous or selfish things.

People includes you.

Build things that make you happy and when you can, help other people too.

Vesper: An Accessibility Audit

Vesper on iTunes

When the guys over at Q Branch first showed me Vesper, they already knew what my first question would be:

How's your VoiceOver support?

At the time it wasn’t great, but we’ve made some real strides. (Some of what I’ll be covering didn’t make the cut for 1.0, but will show up in the first bug fix release shortly.) I’m going to describe my process for auditing the app, providing feedback and how we implemented the basic accessibility features of the app.